Blackboard Collaborate UE

Blackboard Collaborate Ultra Experience (UE) is a plug-in tool that provides access for OWL users to an online learning environment. These virtual classrooms come equipped with live audio and video sharing, file sharing (including Powerpoint presentations), virtual whiteboards, and application sharing across multiple users. Unlike the Java application Blackboard Collaborate CV, the UE version works right from your internet browser.

This help page will cover the OWL side of the integration along with basic functionality and troubleshooting. Blackboard releases monthly updates for Collaborate; if you cannot find the answer you are looking for here, we recommend visiting Blackboard's Help Page for Collaborate - external link: - for more recent documentation and troubleshooting.


What is Collaborate UE?

Blackboard Collaborate UE provides instructors with the ability to create a virtual classroom and meeting rooms. The interactive whiteboard allows for users to collaborate as if they were in the same room, in conjunction with real-time participation using a webcam and a microphone to provide a personal touch to what could otherwise be a detached experience.

Integration with OWL now provides an even easier experience for instructors teaching online and distance studies courses to provide a personal learning experience for their students, enriching the entire course overall. Ultra Experience integrates Blackboard Collaborate directly in your browser, which skips unnecessary setup of the java application and lets instructors and students start Collaborating right away.

For best experience, we recommend using Google Chrome.

BrowserAudio/VideoApplication Sharing
ChromeHigh Quality supported, Video Conference and Follow Speaker layouts supportedShare and View
FirefoxSupported using Flash, Video Follows Speaker layout onlyView only
Microsoft EdgeSupported using Flash, Video Follows Speaker layout onlyView only
SafariSupported using Flash, Video Follows Speaker layout onlyView only

Why Use Collaborate UE?

Consider the possibilities of using Collaborate UE:

  • Teaching an online or a distant studies course using live lectures and file sharing
  • Recording lectures or presentations
  • Inviting a guest lecturer to your class without the need of travel
  • Hosting virtual office hours
  • Encouraging real time participation and discussion using audio and video

Setting Up Collaborate UE

Enabling Collaborate UE in an OWL Site

  1. Go to your course site on OWL and navigate to Site Info
  2. Click on Edit Tools and scroll to the bottom
  3. Click on the Plugin Tools menu to open it
  4. Select Collaborate UE, then click Continue and Finish

You will see Collaborate UE appear on the side menu.

Course Room

The default screen for Collaborate will display the Course Room, a default space assigned to each OWL site using Collaborate. You and your students can click on Join Room. You can adjust the permissions for the room by clicking on the menu (…) and selecting "Edit Settings."

Creating Sessions

Deleting Sessions

Providing Access to Guest Users

Joining a Session

Using Blackboard Collaborate UE

Configuring Audio and Video Settings

Enabling Audio and Video Broadcasting

Moderating Sessions

Assigning Permissions

Recording a Session

Viewing and Removing Recordings